PRIVACY POLICY

Effective Date: [23/09/2025]

Visionary Vaults we are located at [my address], respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information of customers visiting or purchasing from our online store (shop Visionary vault). By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to operate our business and provide you with the best service.

a. Personal Information:

Name, billing and shipping addresses, email address, phone number
Payment information (processed securely via PayPal and credit card providers)

b. Non-Personal Information:

IP address, browser type, device information
Pages visited, time spent on the Site, and navigation behavior

2. Use of Your Personal Data

We use your data for the following purposes:

To process and fulfill your orders
To communicate order updates, promotions, and respond to inquiries
To improve our website and services
To comply with legal and regulatory obligations

We will only process personal data when we have a lawful basis, such as your consent, performance of a contract, or compliance with legal obligations.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve services. Cookies may be session-based or persistent. You can manage or disable cookies through your browser settings, but some features may not function properly if cookies are blocked.

4. Third-Party Service Providers

We work with trusted third-party service providers to operate our business, including:

Suppliers and drop shipping partners to fulfill orders
Payment processors (PayPal and credit card gateways) to securely process payments
IT and hosting providers to maintain the Site

These third parties are contractually obligated to protect your information and use it only to provide services on our behalf.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, personal data is securely deleted or anonymized.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure such transfers comply with applicable data protection laws, using appropriate safeguards such as Standard Contractual Clauses or equivalent measures.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Correct inaccurate or incomplete personal data
Erasure: Request deletion of your personal data where applicable
Restriction: Limit the processing of your personal data under certain circumstances
Data Portability: Receive your personal data in a structured, machine-readable format
Object: Object to certain types of processing, including direct marketing
Withdrawal of Consent: Withdraw any consent you have provided for processing

To exercise your rights, contact us at:
Email: [my email]
Phone: [my phone]

We will respond to your request in accordance with applicable laws, usually within one month.

8. Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with a supervisory authority in your country, such as your national data protection authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system can guarantee complete security.

10. Third-Party Links

Our Site may include links to third-party websites. Visionary Vaults is not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

For questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Visionary Vaults
Address: [my address]
Email: [my email]
Phone: [my phone]